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Jose L Riesco


LinkedIn: http://www.linkedin.com/in/jriesco
Twitter: www.twitter.com/jlriesco

Work Experience:

ConfortCode

CEO: July 2011 – Present

See more information in our website www.ConfortCode.com


Microsoft Corporation

Project Manager III:
January 2012 – Present
Responsible for creating the strategy for Machine Translation and International Communities for the ECO team (online support).

Riesco Consulting

Founder:
September 2008 – Present

Lionbridge

Solutions Architect: September 2008 – Dec 2011
Responsible for creating future strategies for creating new businesses and improving the existing ones

Microsoft Corporation


Senior Content Project Manager: September 2007 – August 2008
Responsible for creating the strategy for Communities (US domestic and International)

Localization Project Manager: January 2001 – September 2007
Implemented the use of Machine Translation to translate Support Knowledge Base articles into 9 international languages.

Vendor Relations Manager: May 1995 – January 2001
Responsible for negotiating multi million dollar contracts with localization vendor. Created the Trados pricing model for Microsoft Corporation

Latin American Operations Program Manager: June 1993 – May 1995
Reviewed Specs of Spanish products to make sure that they conformed to the market needs.

Spanish Language Lead: September 1989 – June 1993
Created the first Spanish Style Guide and Glossaries

Recommendations:

Click to see my recommendations.

Honors & Awards:

  • 2006 Global Solutions Automation Globalization Best Practice Award
  • 2007 Microsoft Gold Star Award for Exceptional Performance
  • 2007 Engineering Excellence Award for implementation of Machine Translation in Customer Service and Support
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Henrieta Riesco


LinkedIn: http://www.linkedin.com/pub/henrieta-riesco/1/540/541
Blog: http://www.intentionalcareer.com
Biznik: http://biznik.com/members/henrieta-riesco

Work Experience:


Coach for personal and professional development: July 2011 – Present

Member of International Coach Federation (ICF) http://www.coachfederation.org
Member of Puget Sound Coaches Association (PSCA) http://www.pugetsoundcoaches.org

Training Consultant (Microsoft Corporation): March 2008 – Present
Developing and delivering training solutions to increase customer satisfaction with the support of MS products and services around the world.

Customer Advocate (Microsoft Corporation): Nov 2000 – March 2008
Ensuring the quality of the final product and leveraging resources by collaborating across roles and groups. As a part of Outlook team, helped shipping Office 2003 and 2007.

Slovakia
Training Specialist in T-Mobile (Eurotel) – Creating and facilitating training solutions for new and existing customer support agents.
Math and Computer Science teacher – preparing students for success in technical universities.

Master’s Degree in Education
University of Comenius, Bratislava, Slovak Republic (1996)

Biography:

Originally a math teacher from Slovakia, I came to Seattle in the late 90s to catch the .com wave. After several years spent in product groups at Microsoft, I followed my passion for people and organizational development. I transitioned to a Training Consultant role, and I'm pursuing a career of a Co-active Coach.

I’m intrigued by how people learn and why we do things the way we do them. I’m very interested in people’s life stories, their journeys, the moments they needed to make decisions, how they created certain habits in their lives…

Since work is a big part of everyone’s life and I often struggle balancing life and work, I spend a big chunk of my life reading and thinking about topics related to work and career development. I love discussing these topics with my friends, coworkers, and now with you as well.

I’m detail oriented and at the same time enjoy looking at the big picture.
My desire is to build my career on my talents and guide others to do the same to achieve success and fulfillment in our lives.
STRATEGIC CONSULTING AND FACILITATION

We analyze your company and help you define your strategy and your vision.

Many businesses often have uncovered assets and hidden business opportunities.

We can facilitate the training and development of your staff and workforce.

We'll help your company to compete and thrive in our always changing world of business.